32Red Casino

How to Play

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Bonuses

Signup Bonus
£100 Match Bonus

All new players at 32Red Online Casino receive £100 COMPLETELY FREE!. In addition, you will start to collect their famous Red Ruby Rewards for play on Slot Machines the moment you join the Casino.

Monthly Bonus
£32-£132 Match Bonus

Each month 32Red will give all existing loyal customers a £32 Monthly Match. Members of their exclusive players lounge receive an improved £132 Monthly Match.

In order to claim your £32 monthly match bonus, simply:

   1. Receive a 32 Match invitation via email from 32 Red.
   2. Make a deposit of at least £32
   3. Contact 32Red and they will credit your account.

Customers must claim and receive their match bonus before they start playing with their deposit. Requests for the bonus once customers have started wagering their deposit will be rejected.

This offer is available once per month per player. In order to withdraw the free chips you must place bets to the value of £900 at the casino. Once you have made a deposit with the intention of claiming the Monthly Match, you will not be able to make any withdrawals until the wagering requirements have been met for both the deposit and the free chip.

Loyalty Programme
Red Rubies

Every cumulative 10 chip bet that you place on any Slot Machine (excluding progressives) will reward you with 1 Red Ruby. Every 1000 Red Rubies can be redeemed for 10 free casino chips with no wagering requirements!

Signup Bonus
Casino Poker Player 50% Bonus
All Casino Poker players can get up to £100 free with 32Red's exclusive Casino Poker Player's Welcome Bonus. This bonus lets you claim a 50% deposit match on initial deposits between £50 and £200.

Banking

Financial transactions at 32Red via credit and debit cards are processed by Barclaycard Merchant Services (BMS), a leading UK acquirer.

32Red is a registered business name of Trafalgar Betting & Gaming Ltd, a company located, licensed, and incorporated in Gibraltar. Internet gambling may be illegal in the jurisdiction in which you are located. If so, you are not authorised to use your payment card to undertake transactions at 32Red.

Purchases and withdrawals will show as follows on your credit or debit card statement:

www.32red.com
www.32redpoker.com

32Red offer you the following methods for purchase and withdrawal:

Debit Card (UK customers only)
Credit Card
NETeller (US$, £, €)
Cheque (withdrawals only)
Wire Transfer (withdrawals only)
UKCash
Western Union
Firepay
ECOCard

Note to US Domiciled Players:
US domiciled players can only make purchases with Firepay, NETeller, and Eco Card. Unfortunately, US credit card issuers do not allow payments to be sent to card holders' accounts. 32Red believe that customers deserve to be paid promptly and accurately, and therefore ask that you use the payment methods listed above.

Ask a question

The 32Red team is on standby 24 hours a day, every day. 32Red's Customer Relationship Builders have amongst the best training in the business and are ready to solve any problems or answer any queries you may have immediately.

There are four different ways you can contact 32Red:

support@32red.com for any technical questions and feedback
accounts@32red.com all enquiries in relation to your casino account, making payments and cashing in
general@32red.comany general enquiries about our service
pitboss@32red.com for any enquiries about the casino games

32Red also have the following freephone numbers if you wish to call, any time. Please have your account number ready.

From the UK 0808 180 3232
Hong Kong 800 967109
Singapore 1800 823 2091
From the US / Canada 866 8679230
All other countries +350 49395
Or Fax on +350 43981

32Red have the ability to chat to you over the Net and are available to answer your query just click on the link below:
24/7 Support.

If you prefer to write then their address is:

32Red Online Casino
Trafalgar Betting & Gaming Ltd
Suites 9/10
2nd Floor
Building 2
Eurotowers
Gibraltar